FREE RETURN IS VALID ONLY IN RUSSIA.
The Buyer has the right to refuse the ordered Goods at any time prior to receipt, and after receipt of the Goods - within 7 (seven) days* after receipt of the goods from the online shop.
The Buyer has the right to refuse the ordered Goods at any time prior to receipt, and after receipt of the Goods - within 7 (seven) days* after receipt of the goods from the online shop.
Return of Goods of proper quality is possible in case if its trade dress, factory labels, tags, consumer properties, as well as the document confirming the fact and conditions of purchase of the said Goods are preserved. Used goods cannot be returned**
According to the legislation of the Russian Federation we cannot accept for return and exchange of bodysuits (underwear).
RETURN RUSSIA
1. Contact us on WhatsApp +7 (916) 563 06 33 or at info@iwantconcept.store.
2. Fill out the return request form.
3. Send the parcel via SDEK points at your expense to the following address: 108814, Moscow, Velasquez Boulevard, 8, pom. 3, (point SOYE31). 3, (point SOYE31), IP Radchenko Yakov Yakovlevich.
3. Put the return form together with the returned goods in a tight bag.
4. Processing and approval time of the return in the warehouse is from 1 to 4 working days.
5. Once the return is approved, we will transfer the funds to your card or bank account within 1 to 10 banking days, for this you need to fill in the full details for the transfer of funds in the return application form. Please note that the refund depends on the speed of processing the transaction by your Bank and may take up to 30 banking days.
7. Refund is made less the amount paid for delivery at the time of order placement***
REFUND OTHER COUNTRIES
1. Contact us on WhatsApp +7 (916) 563 06 33 or at info@iwantconcept.store.
2. Fill in the return request form
3. send the parcel via SDEK points at your expense to the following address: 108814, Moscow, Velasquez Boulevard, 8, pom. 3, (point SOYE31, IP Radar). 3, (point SOYE31), IP Radchenko Yakov Yakovlevich.
4. After approval of the return, we will transfer the money to your card or bank account within 30 working days, for this you need to fill in full details for the transfer of funds in the application for a refund. Please note that cash refund depends on the speed of processing of the transaction by your Bank. Cash refunds are not available
5. Cash refund is made after deduction of the amount paid for delivery when placing the order***
**In accordance with clause 21 of the RF Government Decree dated 27.09.2007 N 612 ‘On Approval of the Rules for the Sale of Goods by Distance Selling’
**In accordance with paragraph 1 of Article 25 of the Law of the Russian Federation ‘On Protection of Consumer Rights’ of 07.02.1992 № 2300-1
***According to paragraph 4 of Article 26.1 of the Law of the Russian Federation ‘On Protection of Consumer Rights’ dated 07.02.1992 № 2300-1, in case of consumer's rejection of the goods, the seller shall return to him the amount of money paid by the consumer under the contract, except for the seller's expenses for delivery of the returned goods from the consumer, not later than in 10 (ten) days from the date of the consumer's claim.
RETURN RUSSIA
1. Contact us on WhatsApp +7 (916) 563 06 33 or at info@iwantconcept.store.
2. Fill out the return request form.
3. Send the parcel via SDEK points at your expense to the following address: 108814, Moscow, Velasquez Boulevard, 8, pom. 3, (point SOYE31). 3, (point SOYE31), IP Radchenko Yakov Yakovlevich.
3. Put the return form together with the returned goods in a tight bag.
4. Processing and approval time of the return in the warehouse is from 1 to 4 working days.
5. Once the return is approved, we will transfer the funds to your card or bank account within 1 to 10 banking days, for this you need to fill in the full details for the transfer of funds in the return application form. Please note that the refund depends on the speed of processing the transaction by your Bank and may take up to 30 banking days.
7. Refund is made less the amount paid for delivery at the time of order placement***
REFUND OTHER COUNTRIES
1. Contact us on WhatsApp +7 (916) 563 06 33 or at info@iwantconcept.store.
2. Fill in the return request form
3. send the parcel via SDEK points at your expense to the following address: 108814, Moscow, Velasquez Boulevard, 8, pom. 3, (point SOYE31, IP Radar). 3, (point SOYE31), IP Radchenko Yakov Yakovlevich.
4. After approval of the return, we will transfer the money to your card or bank account within 30 working days, for this you need to fill in full details for the transfer of funds in the application for a refund. Please note that cash refund depends on the speed of processing of the transaction by your Bank. Cash refunds are not available
5. Cash refund is made after deduction of the amount paid for delivery when placing the order***
**In accordance with clause 21 of the RF Government Decree dated 27.09.2007 N 612 ‘On Approval of the Rules for the Sale of Goods by Distance Selling’
**In accordance with paragraph 1 of Article 25 of the Law of the Russian Federation ‘On Protection of Consumer Rights’ of 07.02.1992 № 2300-1
***According to paragraph 4 of Article 26.1 of the Law of the Russian Federation ‘On Protection of Consumer Rights’ dated 07.02.1992 № 2300-1, in case of consumer's rejection of the goods, the seller shall return to him the amount of money paid by the consumer under the contract, except for the seller's expenses for delivery of the returned goods from the consumer, not later than in 10 (ten) days from the date of the consumer's claim.
Translated with DeepL.com (free version)
